Is New Orleans tap water safe to drink?

New Orleans Carrollton Water Works disinfects with chloramine, according to its own water quality reporting. Chloramine is chlorine bonded with ammonia. It lasts longer in the pipes, which is why utilities use it, but it is much harder to remove at home than plain chlorine.

Most cheap shower filters use KDF and standard carbon, which barely affect chloramine. Look for vitamin C or catalytic carbon media, and for drinking water, a filter that lists chloramine reduction specifically. If you keep fish, chloramine must be neutralized before it reaches the tank.

New Orleans's water measures about 9.0 grains per gallon (153 mg/L as calcium carbonate), which is hard on the US Geological Survey scale: soft below 60 mg/L, moderately hard 60-120, hard 120-180, very hard above 180.

Hard water is not a health risk, but it is expensive. It leaves scale in water heaters, dishwashers and fixtures, spots glassware, and makes soap lather poorly. Only an ion-exchange softener removes the minerals. Filters, including shower filters, do not soften water, whatever the packaging implies. A salt-free scale conditioner reduces scale buildup without removing minerals, and needs no drain line.

Hardness data: TapWaterData Water Hardness Dataset (tapwaterdata.com), licensed CC BY 4.0. Underlying source: Utility-reported water quality data — NEW ORLEANS CARROLLTON WW (PWSID LA1071009), 2025-10-14.

In New Orleans Carrollton Water Works's most recent lead sampling, for the period ending December 2025, 90% of tested homes came in at or below 6 ppb of lead. That is below EPA's action level but above FDA's 5 ppb limit for bottled water. A certified lead filter is a reasonable precaution, especially for children and pregnancy.

This is a system-wide statistic, not a reading of your tap. Lead comes from lead service lines, old solder and some brass fixtures inside homes, so two houses on the same street can differ. Testing your own tap costs $15-40, and many utilities test free on request.

EPA's lead action level is 15 parts per billion (ppb) today and drops to 10 ppb in November 2027 under the Lead and Copper Rule Improvements. FDA's limit for bottled water is 5 ppb. EPA's health goal for lead is zero.

In EPA's 2023-2025 sampling of New Orleans Carrollton Water Works, these PFAS were detected: HFPO-DA up to 5.4 ppt (2024 limit 10); PFOS up to 4.2 ppt (2024 limit 4); PFOA up to 4.1 ppt (2024 limit 4). PFOS and PFOA were measured above the 2024 limit in at least one sample. These are the highest single results; utilities are judged on running annual averages, so a high sample is not by itself a violation.

Reverse osmosis is the most reliable home treatment for PFAS. Some carbon filters are certified for PFOA and PFOS reduction under NSF/ANSI 53; check the product listing for that claim, not just the word PFAS on the box.

In April 2024 EPA set enforceable limits of 4 parts per trillion (ppt) for PFOA and PFOS, and 10 ppt for PFHxS, PFNA and HFPO-DA (GenX). In May 2025 EPA said it intends to keep the PFOA and PFOS limits, extend the compliance deadline to 2031, and rescind the other three. We compare results to the 2024 limits and label which ones may change.

EPA's records show 1 health-based violation for New Orleans Carrollton Water Works since 2016: Interim Enhanced Surface Water Treatment Rule (1). The most recent began in January 2025.

A violation records a period when a standard or treatment requirement was missed. It is not a description of today's water, and many are resolved within the quarter. The utility's annual report explains each one.

New Orleans is in Orleans Parish, which EPA places in Radon Zone 3: the predicted average indoor level is below 2 pCi/L.

Zone describes a county average. Individual homes in every zone test high, so EPA recommends testing every home, especially basements and ground floors. Fix at 4 pCi/L or above.

EPA radon zones describe counties, not houses. Zone 1 counties have a predicted average indoor level above 4 picocuries per liter (pCi/L), Zone 2 between 2 and 4, Zone 3 below 2. Homes with high levels are found in every zone, which is why EPA recommends that every home be tested, and fixed at 4 pCi/L or above. See every Louisiana county's radon zone.